TERMS AND CONDITIONS

Hanco warranty covers all genuine manufacturing defects.

Hanco warranty is only valid, if the product is purchased and warranty card is completely filled/stamped by HANCO authorized dealer and is presented at the time of inspection & claim and presented before repair/replacement of parts.

This warranty is nontransferable.

Breakage of any glass due to misused of the Hanco product is not claimable in warranty customers are advised to take extra precaution when using glass products

To hold validity of warranty, customer has to operate the equipment in the environment conforming to specification, following all operating processes and routine maintenance Procedures mentioned in the user manual or documentation of the product. Warranty will become ineffective in case of negligence mishandling & accidental damage.

The warranty is against defective parts and manufacturing faults only. HANCO will have the sole discretion to either repair the products or replace it in extreme case only. HANCO'S decision will be final to use new or reconditioned parts made by different manufacturers in performing warranty. In case of replacement, HANCO shall own all the parts removed from the product.

In case of repair/service of the product from any unauthorized source, HANCO warranty of the product will become null and void.

Warranty period of parts and service will be for one year.

HANCO reserves the right to change for any repair/replacement if applicable.

WARRANTY EXCLUSION

Damage due to normal wear & tear items (filter, bulb, rubber gaskit, hose etc). -Damage on external finishing (discoloring, due to usage, accessories, external, removable and/or breakable items e.g. door, tray, burned grid, rotisserie kit, batteries, knob, oil cup, end cap, evaporator pan, strainer, enameled/chromes/stainless steel surface finishing etc.)

• Damage resulting from the act of misuse, natural calamity, transportation, improper installation, disassembly. alteration and modification, damage caused directly or indirectly from act of Govt, strikes, lockout, fire explosion, gas leakage, attack of household pests, act of God, lightening, flood, pollution or any cause beyond control of HANCO dealer.

-Voltage surges, use of alternate power supply or power generator, gas supply disruptions and spikes.

• No warranty of salted water.

It is mandatory for customer to keep and observe the safety conditions. HANCO will not be liable for any damage occurring due to non-fulfilling the safety precautions.

Note: Using Gas Pressure Machine is illegal as per the government of Pakistan and Sui Gas Instruction, Hanco as a responsible company discourage the use of pressure gas machine and all the warranty of our product will be null and void if we found customer using gas pressure machine on hanco products.

Visit Charges will apply on warranty claim after first month of purchase